Terms and Conditions

Last updated: 11 February 2026

These Terms and Conditions ("Terms") govern your use of the Strata Levy Support Services website and any services provided by Strata Levy Support Services ("we", "us", or "our"). By accessing our website or using our services, you agree to these Terms.

1. About Our Services

Strata Levy Support Services provides information, guidance, and support to strata property owners regarding unpaid strata levies, negotiations, and related processes.

We are not a law firm and do not provide legal advice. Any information provided is general in nature and should not be relied upon as legal, financial, or professional advice. You should seek independent legal or financial advice before making decisions.

2. Use of This Website

You agree to use this website for lawful purposes only and not to:

• Misuse or interfere with the website’s functionality

• Attempt to gain unauthorised access to our systems

• Submit false, misleading, or fraudulent information

We may suspend or terminate access to the website if these Terms are breached.

3. No Guarantee of Outcomes

While we aim to provide accurate guidance and support, we do not guarantee any specific outcome, including the prevention of legal action, settlement terms, or financial results.

You acknowledge that results depend on factors outside our control, including the policies of owners corporations, strata managers, and applicable laws.

4. Client Responsibilities

You agree to:

• Provide accurate and complete information

• Promptly inform us of any changes to your situation

• Make your own decisions based on the information provided

You remain responsible for all obligations related to your strata levies.

5. Fees and Payments

Any fees for our services will be communicated to you separately in writing before services commence. Payment terms will be outlined in a separate agreement or invoice.

6. Limitation of Liability

To the maximum extent permitted by law, Strata Levy Support Services is not liable for any loss, damage, or expense (including indirect or consequential loss) arising from your use of our website or services.

Nothing in these Terms limits any rights you may have under Australian Consumer Law that cannot be excluded.

7. Intellectual Property

All content on this website, including text, graphics, logos, and design, is owned by or licensed to Strata Levy Support Services and is protected by intellectual property laws.

You may not copy, reproduce, or distribute any content without our prior written consent.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and handle your personal information.

9. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those websites.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales.

11. Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on our website and will apply from the date of publication.

12. Contact Us

If you have any questions about these Terms, please contact us:

Strata Levy Support Services
Email: zack.herz@gmail.com

These Terms and Conditions are intended to comply with Australian law, including the Australian Consumer Law and relevant NSW regulations.